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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Honiton

Pharmacy Weight Loss Honiton
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Honiton is a GPhC-registered online pharmacy (GPhC No. 9012511) operating in Honiton, UK. We provide clinically supervised weight loss services, including online consultations and the supply of prescription and non-prescription weight loss treatments.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual where it is not clinically appropriate or safe to do so. Providing false or misleading information during your consultation may result in immediate termination of your access to our services.

3. Prescriptions and Clinical Approval

All prescription medications are issued only following a clinical assessment by our registered pharmacist or prescriber. Completion of our consultation does not guarantee that a prescription will be issued.

Our team reserves the right to decline, amend, or refer any request at their clinical discretion. Prescriptions remain the property of the issuing prescriber and are subject to applicable UK regulations governing the supply of prescription-only medicines (POMs).

You must inform us of any changes to your health, medication, or circumstances. It is your responsibility to ensure all information provided is accurate and up to date.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely. Prices are displayed in pound sterling (GBP) and include VAT where applicable.

You will only be charged for prescription items once clinical approval has been granted. If a prescription is not approved, you will receive a full refund within 5–10 working days.

5. Delivery

Once your order has been clinically approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery is to UK addresses only.

Delivery times may be affected by factors outside our control, including Royal Mail delays or adverse weather. We are not liable for delays caused by third-party couriers once items have been dispatched.

Medications will be packaged discreetly and in compliance with safe storage and transportation requirements.

6. Cancellations and Refunds

You may cancel your order before clinical approval has been granted and receive a full refund. Once a prescription has been issued and your order dispatched, we are unable to offer a refund on prescription medications, in accordance with UK pharmacy regulations.

If your order is lost, damaged, or incorrectly fulfilled, please contact us promptly and we will endeavour to resolve the issue as quickly as possible.

7. Privacy and Data Protection

We handle all personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data will never be sold to third parties.

We aim to respond to all data-related enquiries within 48 hours. To make a data request or complaint, please contact us using the details on our website.

8. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Honiton are for informational and clinical support purposes only. They do not replace the advice of your GP or primary healthcare provider.

Weight loss results vary between individuals. We make no guarantees regarding specific outcomes. If you experience any adverse effects, discontinue use immediately and seek medical attention.

9. Limitation of Liability

To the fullest extent permitted by law, Pharmacy Weight Loss Honiton shall not be liable for any indirect, incidental, or consequential loss arising from your use of our services, except where caused by our negligence or breach of duty.

10. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of our services following any changes constitutes your acceptance of the revised terms.

If you have any questions about these terms, please contact us via our website.